I just saw this Slashdot post on Indian police stopping militants from carrying out attacks against software companies in Delhi. I'm just shocked to see the sheer number of jokes on call-center quality, tech support and outsourcing in general. Moreover, I'm surprised to see that tons and tons of these posts have been modded up as well (totally around 138 comments as I'm reading this).
Perhaps some people should understand that people in those call-centers also have families, loved ones. They lead normal lives, play around with their kids, fall in love and do all those things normal human beings do. And if the only thought that hits you when you read something like that is "Gee...where will we get tech support now?",there's something seriously wrong with you.
Sorry for the rant folks. Tech stuff as scheduled from next post onwards.
[Update]
A close friend IMed me on seeing this post and quoted Shakespeare
If you prick us do we not bleed?
If you tickle us do we not laugh?
If you poison us do we not die?
And if you wrong us, shall we not revenge?