Monday, December 20, 2004 - Posts

Microsoft Smarter Hospitality

Welcome to the Hotel Amazon.com 

Microsoft Aims to Transform Lodging, Dining Experiences with Smarter Hospitality
A new solutions framework from Microsoft is helping the hospitality industry check into a new generation of convenient, personalized services for its customers.
                                                                                                            Microsoft Smarter Hospitality is built on three pillars:

  • Smarter Guest Experience, which uses technology to optimize the consumer experience in both the lodging and food service environments;
  • Smarter Service, which provides hoteliers and foodservice operators access to real-time data and the tools they need to deliver virtually instantaneous, personalized guest services that foster customer loyalty;
  • Smarter Operations, which includes solutions for creating a seamless technology infrastructure that integrates with existing legacy systems while providing the underlying platform for future growth and innovation.

 I keep thinking how Amazon.com keeps recommending that I should buy a Harry Potter book based on my pattern of purchasing Dot Net books.

All Net savvy travelers today book hotel rooms on-line, we like to save money!  I’m fond of saying that when the lights go out all hotel rooms look the same…
posted Monday, December 20, 2004 12:40 PM by paul with 1 Comments

The Bloggers

Time has chosen their “Man of the Year”, I thought it should have been “The bloggers” to paraphrase Babe Ruth “we had a better year”. The world is a better place because of all the bloggers observing and commenting on everything imaginable 24/7/365.

Is Time magazine threatened by bloggers? Who pays for a subscription to Time these days? Remember they don’t make money selling magazines, advertisers’ paying for eyeballs is the golden goose and more and more advertisers are going with the blogs as a way to get their message out.

Time Warner also sells records (large flat disks with squiggly groves), owns Looney Toons, AOL, a cable TV company and a big motion picture company.

Time Warner just announced a settlement with Department of Justice and the Securities and Exchange Commission, the naming of the Man of the Year wasn’t part of that settlement. To quote The Man of the Year “justice should be fair”, no injustice here.

posted Monday, December 20, 2004 11:45 AM by paul with 1 Comments